Performance Culture

¶The Rules of the Game

Said in another way, in this network, people agree on a set of distinctions and speak the same language — a so-called Jargon — the mastery of which gives access to a fundamentally new Way Of Being.

¶A door into a distinct world

Similar to a high performing sports team, a series of foundational distinctions critically help you and your team to speak about, deliver and ask for what’s required for High Performance. They are, in a way, a door into a distinct world — in this example the specific world of a given sport.

Imagine a great coach shouting (for you and I) cryptic instructions to his team on the field just before the next play. While you and I might not grasp any of what is being communicated, these instructions might unlock the team’s next play and allow them to score. Some teams can even communicate in a way that looks like telepathy.

While jargon is a core representation of high performance, acknowledge that telepathy is not random chemistry. It’s practiced, and takes time to develop.

¶The key ingredients

To be able to reliably deliver High Performance at CRS we have identified a series of distinctions that have emerged over the years as the key ingredients. You will hear about them often in your conversations with your peers; keep an eye out for them and see if you can Discover For Yourself how they allow you to unlock productivity at a different level.

¶Note to the reader

If you are reading this like any given corporate document you will not gain access to what this unlocks. However, if you treat it like a treasure map — where the distinctions are key markers to be uncovered or discovered — you have a serious shot at fundamentally elevating what you, and all of us as a team, are able to deliver.

Treat it like a treasure map, where the distinctions are key markers to be uncovered or discovered.

When you’re ready, begin with the first distinction: Reliable Access to the Extraordinary, or browse the full set in The Distinctions.